Thanks for the fresh logs!
First, Reset Chrome Start URLSIf Chrome was giving you problems then the best thing to do is to manually check the settings and adjust them if you find anything you did not install or use any more. Our scanners / script programs can fix Chrome but by removing some things from outside of Chrome's own settings, there is a chance of corrupting the user profile and making Chrome not start up properly.
Home Page - The Home Page is the page that the browser will open whenever you tell it start up. When you first open the browser, it loads your Home Page that is set in the browser's properties. To change the Home Page for Google Chrome, follow these directions:
1) Open Chrome and click on the menu button in the upper right corner of the browser. The Menu Button looks like three bars (see below).
2) On the Menu that opens down, click on Settings to open the Settings page in Chrome.
3) Look for the Appearance section in the Settings page and make sure the Show Home button box is checked. Then click on the blue Change next to New Tab Page.
4) A box will pop up and allow you to either set a New Tab Page as your home page or type a URL address for a Home Page ( for example, you could enter
www.google.com there to set Google as your home page). Click OK when you have made the setting you want and the box will close. Close the Settings page when you are done making the changes to the Home Page.
Second, Run a FRST Fixlist script
Fix with Farbar Recovery Scan Tool
This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable. Download attached
fixlist.txt file and save it to the Desktop:
Both files,
FRST and
fixlist.txt have to be in the same location or the fix will not work!
- Right-click on icon and select
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File). - Press the Fix button just once and wait.
- If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
- When finished FRST will generate a log on the Desktop, called Fixlog.txt.
Please attach it to your reply.
Third, An AdwCleaner scanAdwCleaner by XplodeDownload AdwCleaner from
here or from
here. Save the file to the desktop.
NOTE: If you are using IE 8 or above you may get a warning that stops the program from downloading. Just click on the warning and allow the download to complete.
Close all open windows and browsers.- Vista/7/8 users: Right click the AdwCleaner icon on the desktop, click Run as administrator and accept the UAC prompt to run AdwCleaner.
You will see the following console:
- Click the Scan button and wait for the scan to finish.
- After the Scan has finished the window may or may not show what it found and above, in the progress bar, you will see: Waiting for action. Please uncheck elements you don't want to remove.
- Click the Clean button.
- Everything checked will be deleted.
- When the program has finished cleaning a report appears.
- Once done it will ask to reboot, allow this
- On reboot a log will be produced; please attach that in your next reply. This report is also saved to C:\AdwCleaner\AdwCleaner[C0].txt
Optional:
NOTE: If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.
