Author Topic: side by side configuration error  (Read 1946 times)

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side by side configuration error
« on: September 22, 2015, 11:24:08 AM »
Hi,

I have a side by side configuration error with the latest version of Avast Internet Security. Tried to install all SP1 of c++ 2005/2008/2010 and 2012 to 2015, still doesn't work.

Any help/ideas please ?

Thank you very much.

Offline Asyn

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Re: side by side configuration error
« Reply #1 on: September 22, 2015, 11:26:22 AM »
- OS..? (32/64 Bit..? - which SP..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: side by side configuration error
« Reply #2 on: September 22, 2015, 11:27:39 AM »
Hi,

Thanks for your help.

OS : Windows 7 Home 64 SP1
Other security = Spybot but not running
No AV before Avast

Offline Asyn

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Re: side by side configuration error
« Reply #3 on: September 22, 2015, 11:29:54 AM »
First, be sure to get rid of Spybot..!!

Then:
1. Download Avast Internet Security: https://files.avast.com/iavs9x/avast_internet_security_setup.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: side by side configuration error
« Reply #4 on: September 22, 2015, 11:56:28 AM »
Done.

Same problem remains.

Offline Asyn

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Re: side by side configuration error
« Reply #5 on: September 22, 2015, 12:00:09 PM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0