Cannot update

[toffeeman]

Avast Home has been working fine but since 21/12 it won't update. I've run HJT and that is clear, but it shows one programme running as this:-

C:\Program Files\Alwil Software\Avast4\setup\avast.setup

I presume that is the file that is blocking the auto updates? If so, how do I get that to action itself please?!

I suspect there is an easy answer....
Thanks,
Dave

[DavidR]

I presume that is the file that is blocking the auto updates? If so, how do I get that to action itself please?!

Nearly right, this file isn't blocking the updates, rather your firewall (which is?) is blocking this file, there by blocking updates.

This file only exists when an update is being done (not a problem) so if you look for it in this location outside of an update you won't find it.

There was a program update at or about that time and your firewall may have detected a change in avast.setup so asked permission (which you may have blocked).

[toffeeman]

Great! Thanks! So all that's needed is to say yes to the firewall?

Dave

[..::ReVaN::..]

Great! Thanks! So all that's needed is to say yes to the firewall?

Dave

Yes that's it.You only have to allow it in your firewall and avast! should update.BTW Welcome to the forum!

Cheers

Mikey

[toffeeman]

Cheers. Great to know there is friendly help around for a great prgramme!

Dave

[..::ReVaN::..]

Cheers. Great to know there is friendly help around for a great prgramme!

Dave

A great program and a great forum with great people on it, isn't that great?

[DavidR]

Welcome to the forums toffeeman.