Hello,
I have a problem with Avast 2016 on a Windows 10 computer. After I installed it on a new computer, one of the other user accounts on the computer can no longer access certain sites. E.g. google.co.uk or youtube.com or bing.com are all unreachable from the affected account, but work perfectly fine from my own account that I used to install Avast.
If I turn off the Webshield temporarily then those sites become accessible again from the affected account. But there are no notifications from Avast while the Webshield is on that it is responsible for blocking those sites; the browser simply fails to connect to the pages. The problem affects Chrome, Edge and Internet Explorer.
There is also a new problem that coincided with this that is not remedied by turning off the Webshield. Sign in to Office365 is impossible on the affected account, regardless of the state of the Webshield, or any of the other real-time services, but works fine from my own account.
Does anyone have any ideas to help.
Thanks.
Neil