Author Topic: Conflict with Word 2003  (Read 1488 times)

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Conflict with Word 2003
« on: March 03, 2016, 04:00:54 PM »
Hello,

Environnement description :
- Windows XP SP3
- Avast Free (11.1.2253)
- Office 2003

A couple of weeks ago, just after an  Avast update, saving after some modifications an already existing doc files became impossible. Word issued a message telling "unauthorized access" and the name of a temp file (WRLnnn.tmp) appeared in the current Windows in state of the real name.

Since I applied last updates for both Avast engine and signature database but it didn’t correct anything.

Browsing the net in search of similar problems I found out this case had already been reported (see this thread.  Mine is exactly the same.

I tried the suggested turnaround, exclusion of doc files from scanning, which worked.

Nevertheless that's just a turnaround to go on using Word but not a real issue.

This problem isn't encountered on some others computers I deal with, all running Windows XP and Word 2003 just as mine. So it seems it's a matter of context in specific cases.

Waiting for any suggestion,

Regards

Offline Eddy

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Re: Conflict with Word 2003
« Reply #1 on: March 03, 2016, 04:38:40 PM »

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Re: Conflict with Word 2003
« Reply #2 on: March 16, 2016, 03:04:40 PM »
I reported this problem to Avast team as you suggested.