Avast community forum
Home
Help
Search
Login
Register
Avast WEBforum
»
Consumer Products
»
Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier)
(Moderators:
hectic-mmv
,
LudekS
,
chytil2
) »
Brought and downloaded avast, windows 10 is now unresponsive and won't boot up
« previous
next »
Print
Pages: [
1
]
Go Down
Author
Topic: Brought and downloaded avast, windows 10 is now unresponsive and won't boot up (Read 1587 times)
0 Members and 1 Guest are viewing this topic.
REDACTED
Guest
Brought and downloaded avast, windows 10 is now unresponsive and won't boot up
«
on:
May 25, 2016, 09:40:59 AM »
Brought and downloaded avast for my windows 10 laptop, it installed and then windows went unresponsive, now I cannot even get past the login screen when trying to boot up. Help
Logged
Eddy
Avast Evangelist
Maybe Bot
Posts: 31078
Watching (over?) you
Re: Brought and downloaded avast, windows 10 is now unresponsive and won't boot up
«
Reply #1 on:
May 25, 2016, 09:44:08 AM »
Did you remove any (previous) installed av completely before installing avast ?
https://forum.avast.com/index.php?topic=53253.0
Scroll down to (and follow the instructions) "If you cannot Boot the computer"
Logged
Online scanners (URL/File/Java/others)
-
INDEPENDENT support (chat for Windows, Windows apps, and many other things), just state the problem/ask your question in the channel and have patience
NO SECURITY TOOL PROTECTS A SYSTEM AGAINST THE STUPIDITY OF A USER
REDACTED
Guest
Re: Brought and downloaded avast, windows 10 is now unresponsive and won't boot up
«
Reply #2 on:
May 25, 2016, 12:02:01 PM »
Was able to access the control panel after countless login attempts and constant freezing and uninstall my previous anti-virus and now everything seems to be working fine. Thanks for the help!
Logged
Eddy
Avast Evangelist
Maybe Bot
Posts: 31078
Watching (over?) you
Re: Brought and downloaded avast, windows 10 is now unresponsive and won't boot up
«
Reply #3 on:
May 25, 2016, 12:15:55 PM »
You're welcome
Logged
Online scanners (URL/File/Java/others)
-
INDEPENDENT support (chat for Windows, Windows apps, and many other things), just state the problem/ask your question in the channel and have patience
NO SECURITY TOOL PROTECTS A SYSTEM AGAINST THE STUPIDITY OF A USER
Print
Pages: [
1
]
Go Up
« previous
next »
Avast WEBforum
»
Consumer Products
»
Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier)
(Moderators:
hectic-mmv
,
LudekS
,
chytil2
) »
Brought and downloaded avast, windows 10 is now unresponsive and won't boot up