Author Topic: Brought and downloaded avast, windows 10 is now unresponsive and won't boot up  (Read 1587 times)

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  • Guest
Brought and downloaded avast for my windows 10 laptop, it installed and then windows went unresponsive, now I cannot even get past the login screen when trying to boot up. Help

Offline Eddy

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Did you remove any (previous) installed av completely before installing avast ?

https://forum.avast.com/index.php?topic=53253.0
Scroll down to (and follow the instructions) "If you cannot  Boot the computer"

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  • Guest
Was able to access the control panel after countless login attempts and constant freezing and uninstall my previous anti-virus and now everything seems to be working fine. Thanks for the help!

Offline Eddy

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You're welcome