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Author Topic: PAGE_FAULT_IN_NONPAGED_AREA after updating Avast free on Windows 10 Pro  (Read 3569 times)

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PAGE_FAULT_IN_NONPAGED_AREA after updating Avast free on Windows 10 Pro
« on: July 02, 2016, 04:43:48 AM »
I went to perform a scan this morning and like normal, I updated my Avast (free) to the latest version. After that, it told me I had to reboot so I did. After the reboot, Windows continually displayed "PAGE_FAULT_IN_NONPAGED_AREA" with something in parenthesis, but it kept going by too fast for me to write it down. Anyway, I booted into safe mode and removed Avast and was able to boot back into Windows normally. Is there something going on with the new version? It's never done that before. Not until I updated this morning.

By the way, I uninstalled Avast (free) and it booted fine. I then reinstalled it and after the reboot I got the same error, so again, I went into safe mode and removed it just so I could boot correctly.

I'm running a Dell Optiplex 745 with 4GB RAM, an Intel Core 2 Duo 2.4GHz processor, a 2TB hard drive and Windows 10 Professional (64 bit).

If you need any log files, etc... let me know. I'm not sure where or what I would need to send you. I REALLY don't want to reinstall Avast until this gets resolved, but if you need me to just to find out what's in the parenthesis, I will. But please don't make me!! It scared the he!! out of me having that error continually pop up!

Thanks
Ed
« Last Edit: July 02, 2016, 04:48:54 AM by restoman1 »
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Offline Asyn

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Re: PAGE_FAULT_IN_NONPAGED_AREA after updating Avast free on Windows 10 Pro
« Reply #1 on: July 02, 2016, 06:12:58 AM »
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: PAGE_FAULT_IN_NONPAGED_AREA after updating Avast free on Windows 10 Pro
« Reply #2 on: July 02, 2016, 04:55:31 PM »
That's means I have to reinstall it again and once I reboot, I'll have the same problems. Can I run that program in safe mode?

Ed
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Offline Asyn

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Re: PAGE_FAULT_IN_NONPAGED_AREA after updating Avast free on Windows 10 Pro
« Reply #3 on: July 02, 2016, 04:59:31 PM »
Quote from: restoman1 on July 02, 2016, 04:55:31 PM
That's means I have to reinstall it again and once I reboot, I'll have the same problems. Can I run that program in safe mode?
Hi Ed, no need to reinstall, just follow the instructions.
If a minidump was created, it'll get uploaded...
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: PAGE_FAULT_IN_NONPAGED_AREA after updating Avast free on Windows 10 Pro
« Reply #4 on: July 02, 2016, 05:16:47 PM »
Ok, I created support ticket number 396255 and ran the program. I have three files in my user folder. Do I need to attach them here?

My File ID is 5IFOE if that helps.

Ed
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Re: PAGE_FAULT_IN_NONPAGED_AREA after updating Avast free on Windows 10 Pro
« Reply #5 on: July 02, 2016, 05:23:25 PM »
Quote from: restoman1 on July 02, 2016, 05:16:47 PM
1. Ok, I created support ticket number 396255 and ran the program.
2. I have three files in my user folder. Do I need to attach them here?
1. OK, you should get a reply within two business days.
2. Nope.
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: PAGE_FAULT_IN_NONPAGED_AREA after updating Avast free on Windows 10 Pro
« Reply #6 on: July 02, 2016, 05:25:39 PM »
Thank you sir. I do appreciate it.

Ed
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Re: PAGE_FAULT_IN_NONPAGED_AREA after updating Avast free on Windows 10 Pro
« Reply #7 on: July 02, 2016, 05:28:26 PM »
You're welcome.
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: PAGE_FAULT_IN_NONPAGED_AREA after updating Avast free on Windows 10 Pro
« Reply #8 on: July 02, 2016, 06:36:56 PM »
Just curious, did you use the removal tool when you removed avast and then re-installed it ???

Clean Install of Avast:
https://goo.gl/4Ptzkf
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Re: PAGE_FAULT_IN_NONPAGED_AREA after updating Avast free on Windows 10 Pro
« Reply #9 on: July 02, 2016, 07:24:49 PM »
I went to Windows Programs and Features and removed it that way.

Ed
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Re: PAGE_FAULT_IN_NONPAGED_AREA after updating Avast free on Windows 10 Pro
« Reply #10 on: July 02, 2016, 07:28:40 PM »
Quote from: restoman1 on July 02, 2016, 07:24:49 PM
I went to Windows Programs and Features and removed it that way.

Ed
That only removes a portion of Avast which is why I asked the question and supplied the information for a clean install. :)
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Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v24H2 64bit, 32 Gig Ram, 1TB SSD, Avast Free 24.4.6112, How to Successfully Install Avast http://goo.gl/VLXde -  Repair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

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Re: PAGE_FAULT_IN_NONPAGED_AREA after updating Avast free on Windows 10 Pro
« Reply #11 on: July 02, 2016, 10:18:19 PM »
Thanks. I just uninstalled it using your link.

Ed
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