Author Topic: BSODs on two consecutive days after last avast upgrade  (Read 1216 times)

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BSODs on two consecutive days after last avast upgrade
« on: August 21, 2016, 06:33:29 PM »
After the latest avast upgrade on Friday (running commercial version) I've had two different BSODs.   Uninstalling avast for now.  I don't know if it's avast causing the problems but it's the only thing that's changed since the BSODs have started happening.   It seems to happen during heavy Internet traffic.

Should mention that this is on Windows 10-64 AU.

« Last Edit: August 21, 2016, 06:35:03 PM by robtgordon »

Offline Rednose

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Re: BSODs on two consecutive days after last avast upgrade
« Reply #1 on: August 21, 2016, 11:03:18 PM »
Hi robtgordon :)

If you think a BSOD is caused by ( an ) Avast ( update ) follow this procedure : https://www.avast.com/en-eu/faq.php?article=AVKB33#

- In step 6/7 select : Options - Full dumps - OK.
- Don't make a ticket, but post the Support Package File ID in your next reply.

Greetz, Red.
« Last Edit: August 21, 2016, 11:12:38 PM by Rednose »
OS: Win 10 / iOS 17 / Debian 12 / Tails 6
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Re: BSODs on two consecutive days after last avast upgrade
« Reply #2 on: August 22, 2016, 01:25:10 AM »
Rednose:  Thanks; I'm going to run without avast for a week to see if I have any further problems.  If I end up reinstalling avast, I'll have to wait to see if I can get another dump (I hope not!) because I've already cleared the dump and minidump.

If I do get another dump w/avast I'll follow your procedure.

Rob