Refund!

[REDACTED]

I have been charged the sum of 399 Danish kroner to my bank account, for an Avast antivirus software subscription I do not recall ordering. This is not okay, I want my money back! Furthermore, I have been less than satisfied with the performance of Avast on my pc, and have uninstalled your software in favor of a different product from another company. I do not want to pay for something I never ordered in the first place, and which I also feel is a substandard product. To conclude, if I do not get my money back, I shall involve the proper authorities. Do not make bad publicity worse, I can see on your forums that I'm not the only dissatisfied customer.

[bob3160]

https://support.avast.com/support/tickets/new?form=2

[REDACTED]

I have been charged the sum of 399 Danish kroner to my bank account, for an Avast antivirus software subscription I do not recall ordering. This is not okay, I want my money back! Furthermore, I have been less than satisfied with the performance of Avast on my pc, and have uninstalled your software in favor of a different product from another company. I do not want to pay for something I never ordered in the first place, and which I also feel is a substandard product. To conclude, if I do not get my money back, I shall involve the proper authorities. Do not make bad publicity worse, I can see on your forums that I'm not the only dissatisfied customer.

I'm not very happy with Avast either.
Have you tried contacting their customer support ?

1 (866) 951-7679

This is a US phone number.
Maybe they can help.

I just canceled my credit card because I was afraid Avast would try to get money from it due to their auto renewal policy.
I'll not be buying anything from Avast in the future.

[Pondus]

phone support dont handle refund

and how to turn off auto renew is found in the FAQ section

[REDACTED]

phone support dont handle refund

and how to turn off auto renew is found in the FAQ section

Poor customer support.

[Pondus]

I assume you refer to phone support?  It is a tech support outsourced to a third party

use the ticket system for contacting avast

[REDACTED]

I assume you refer to phone support?  It is a tech support outsourced to a third party

use the ticket system for contacting avast

I got a Indian who could hardly speak English.

[Pondus]

I assume you refer to phone support?  It is a tech support outsourced to a third party

use the ticket system for contacting avast

I got a Indian who could hardly speak English.

yepp we know   

Best tech support is found here, and we will not try to sell you anything   

[REDACTED]

My money have been refunded. Thank you to Customer Service.

[bob3160]

My money have been refunded. Thank you to Customer Service.

I guess you can now change your user name from dissatisfied to satisfied.