Author Topic: Paid for activation code AIS, but haven't got what was promised or a mistake (Read 2001 times)

REDACTED · « **on:** April 02, 2017, 10:18:24 PM »

12.03.17 I've paid for an activation code AIS but haven't got the promised activation code in an e-mail. It might be a bug. I'm on a brink of making serious proceedings to get my money back.

DavidR · « **Reply #1 on:** April 02, 2017, 10:23:43 PM »

If you have a copy of the image on your system, use the
Attachments and other options below the reply text box to expand options.

Asyn · « **Reply #2 on:** April 02, 2017, 10:34:03 PM »

Did you buy from Avast directly or from a reseller..??

Asyn · « **Reply #3 on:** April 02, 2017, 10:47:24 PM »

Thanks for the screenshot, Digital River is connected to Avast.
-> https://www.avast.com/faq.php?article=AVKB24#artTitle (Orders and Renewals)

REDACTED · « **Reply #4 on:** April 02, 2017, 10:48:47 PM »

(I made a fanpage to be able to show the payment above) I detail. I was using for some time trial Avast Premier. The I was alerted that the trial had ended and had to visit the page I'm showing printscreen of.

<br><br> I chose the cheaper Avast iNTERNET SECURITY. I was informed in Polish I would get the activation code within 5 days but I haven't got it. I've written in that payment form my current e-mail adress.

Asyn · « **Reply #5 on:** April 02, 2017, 10:53:21 PM »

-> https://www.avast.com/faq.php?article=AVKB24#idt_0310

REDACTED · « **Reply #6 on:** April 02, 2017, 11:12:25 PM »

Thank You. I'll try the Contact Avast Support https://support.avast.com/support/tickets/new?form=2. There's no the code in the spam folder.

REDACTED · « **Reply #7 on:** April 02, 2017, 11:43:59 PM »

It looks like I won't get a returned e-mail from the Support. In the worst case I'll have to resort to legal support. My English is poor not mentioning about a Swedish command

Asyn · « **Reply #8 on:** April 03, 2017, 06:49:21 AM »

Did you submit a ticket..?

Author Topic: Paid for activation code AIS, but haven't got what was promised or a mistake (Read 2001 times)

REDACTED

Paid for activation code AIS, but haven't got what was promised or a mistake

DavidR

Re: Paid for activation code AIS, but haven't got what was promised or a mistake

Asyn

Re: Paid for activation code AIS, but haven't got what was promised or a mistake

Asyn

Re: Paid for activation code AIS, but haven't got what was promised or a mistake

REDACTED

Re: Paid for activation code AIS, but haven't got what was promised or a mistake

Asyn

Re: Paid for activation code AIS, but haven't got what was promised or a mistake

REDACTED

Re: Paid for activation code AIS, but haven't got what was promised or a mistake

REDACTED

Re: Paid for activation code AIS, but haven't got what was promised or a mistake

Asyn

Re: Paid for activation code AIS, but haven't got what was promised or a mistake