« previous next »
Pages: [1]   Go Down

Author Topic: REFUND  (Read 2820 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
REFUND
« on: June 06, 2017, 11:43:31 PM »
I've submitted a refund ticket and have waited 16 day and haven't even gotten a reply that they have seen it, i've submitted more tickets but out of anger, honestly i'm pretty done with Avast especially now that i have read that this is a common problem. The program isn't even useful, have to pay for all these extra add on. i've waited patiently but you Avast have gone to far.


These are my ticket number #820233 #820793 #834781


I really do hope you can resolve my issue I expect more from a renowned provider like you.
« Last Edit: June 06, 2017, 11:46:38 PM by Rigoberto5 »
Logged

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37619
  • Not a avast user
Re: REFUND
« Reply #1 on: June 06, 2017, 11:59:53 PM »
Ticket system work as first in / first out. If you create a new you are put back in line   :-\

I will PM somone, check back tomorrow for possible reply


Logged

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31078
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: REFUND
« Reply #2 on: June 07, 2017, 07:29:38 AM »
avast sure is useful and of course you have to pay for extra's.

If you buy a car and want a trailer, a special pain job etc, you have to pay extra for it.
Logged

REDACTED

  • Guest
Re: REFUND
« Reply #3 on: June 08, 2017, 07:49:34 AM »
All those extras i get free with other services, Ccleaner for example. Regardless i tried the service and wanted to cancel, so no use for it over the free version or a program like AVG. I would like my refund regardless
Logged

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31078
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: REFUND
« Reply #4 on: June 08, 2017, 08:41:08 AM »
Logged

REDACTED

  • Guest
Re: REFUND
« Reply #5 on: June 08, 2017, 01:06:05 PM »
I did say Free version or.
Logged

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76029
    • >>> Avast Forum - Deutschsprachiger Bereich <<<
Re: REFUND
« Reply #6 on: June 08, 2017, 01:10:54 PM »
Quote from: Rigoberto5 on June 08, 2017, 01:06:05 PM
I did say Free version or.
Erm, as Avast Free is free, there's no refund.
Logged
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76029
    • >>> Avast Forum - Deutschsprachiger Bereich <<<
Re: REFUND
« Reply #7 on: June 08, 2017, 01:29:56 PM »
In case you paid for Avast Free, see: https://www.avast.com/faq.php?article=AVKB26
Logged
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

REDACTED

  • Guest
Re: REFUND
« Reply #8 on: June 11, 2017, 07:11:13 PM »
I didn't pay for the free version, we were just saying how the free version is just as good as free AVG. then someone stated they were both owned by avast. Anyway
Logged
Pages: [1]   Go Up
« previous next »