« previous next »
Pages: [1]   Go Down

Author Topic: refund status.  (Read 1491 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
refund status.
« on: June 20, 2017, 11:32:30 PM »
i canceled a service the same day i signed up for it ( because it actually didnt do anything) and to my surprise i was charged twice for the same service i canceled during my "free trial" my ticket number is #846248  I've been waiting over a week and ive tried calling in and all you do is leave me on hold for hours... i dont want to have to but if you dont refund it i have to report it as fraud to my CC provider this is getting ridiculous.
Logged

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31078
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: refund status.
« Reply #1 on: June 20, 2017, 11:49:21 PM »
What you called is not avast but a third party that only handles some things and they are not free.
https://www.avast.com/total-care

Handling time for tickets is currently +/- 15 business days.

If you are entitled for a refund, you will get it.
Just have patience.
Logged
Pages: [1]   Go Up
« previous next »