Author Topic: My antivirus is not working and I can get no help  (Read 1485 times)

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My antivirus is not working and I can get no help
« on: June 23, 2017, 02:49:03 AM »
My Avast antivirus is saying that my trial period is over and I need to pay.   However, I paid on 29th May, Order no. 39407083800.     I cannot re-instal the product.     

Offline Asyn

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Re: My antivirus is not working and I can get no help
« Reply #1 on: June 23, 2017, 06:54:47 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Eddy

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Re: My antivirus is not working and I can get no help
« Reply #2 on: June 23, 2017, 01:08:40 PM »
Did you downloaded and applied the new license ?