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Author Topic: No A Ball In The System Tray  (Read 3767 times)

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Gregt

  • Guest
No A Ball In The System Tray
« on: May 30, 2006, 08:34:59 PM »
Hi,

   I am sure I am not the first person to experience this and I can use the help. I have Avast running on every machine in my house (home edition) and my daughters trial version ran out. She obtained the key, and registered her version of the software. She then downloaded all the lastest virus definitions. There is however, no A ball in the system tray. Do I have to uninstall and reinstall the software, or did I miss something somewhere in the instructions? Her machine is running XP Professional, and previously it was hooked up to the Temple University network that provided its own software (I believe it was Norton). Perhaps this needs to be uninstalled as well? Thanks for your help

                 Greg
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justin1278

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Re: No A Ball In The System Tray
« Reply #1 on: May 30, 2006, 08:50:36 PM »
Try doing a repair then reboot, see if that does anything.

Note you MUST be online to do a repair.



« Last Edit: May 30, 2006, 08:59:12 PM by justin1278 »
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Gregt

  • Guest
Re: No A Ball In The System Tray
« Reply #2 on: May 30, 2006, 09:13:14 PM »
How does one do that? Thanks.


              Greg
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justin1278

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Re: No A Ball In The System Tray
« Reply #3 on: May 30, 2006, 09:25:31 PM »
Just go to Control Panel then Add or Remove Programs. Then select the avast program and click change/remove then you will get the picture that I posted in my last reply, when it first pops up you must scroll down to repair then click next.

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Offline DavidR

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Re: No A Ball In The System Tray
« Reply #4 on: May 30, 2006, 09:57:21 PM »
Repair is unlikely to restore a missing icon, as a temporary measure you can create a desktop shortcut for this file C:\Program Files\Alwil Software\Avast4\ashDisp.exe (the avast icon and interface to the providers).

What other security based software do you have that might block new startup entries, e.g. Spybot S&D (TeaTimer), AdAware (AdWatch), PrevX, etc. ?
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD - 27" external monitor 1440p 2560x1440 resolution - avast! free  24.9.6130 (build 24.9.9452.762) UI 1.0.818/ Firefox, uBlock Origin Lite, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Gregt

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Re: No A Ball In The System Tray
« Reply #5 on: May 30, 2006, 10:02:53 PM »
I will try this when I get home from work and post a reply. Thanks for the ideas.

          Greg
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Offline DavidR

  • Avast Überevangelist
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Re: No A Ball In The System Tray
« Reply #6 on: May 31, 2006, 12:03:41 AM »
No problem, welcome to the forums.

Let us know the answer to the other software question.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD - 27" external monitor 1440p 2560x1440 resolution - avast! free  24.9.6130 (build 24.9.9452.762) UI 1.0.818/ Firefox, uBlock Origin Lite, uMatrix/ MailWasher Pro/ Avast! Mobile Security

vasant

  • Guest
Re: No A Ball In The System Tray
« Reply #7 on: June 01, 2006, 05:01:03 PM »
To Gregt

Your problem same my problem.
In your computer have other antivirus.
It is uncomplete clear , like norton must delete all file and registy and restart.
After you can install Avast.
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suemccartin

  • Guest
Re: No A Ball In The System Tray
« Reply #8 on: June 04, 2006, 07:04:35 PM »
I've got this too, also doesn't seem to be auto updating the virus database; I'm running xp pro 64bit so I was thinking that was the main problem but I see others on 32bit os with this too.
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