Author Topic: Malfunctioning Ticket System or Malfunctioning Business User?  (Read 2430 times)

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Offline RICHARD259

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I have a issue with my account.

I create a ticket.

I get an email from <no-reply@business.avg.com>.  It acknowledging my ticket, but containing no links or contact details.

I get an email from <no_reply@avast.com>.  It says "This is an email to remind you that your request TICKET XXXXXXXXX is pending and awaits your feedback. Please respond at your earliest convenience so we can provide further assistance if needed."  Contains no links or contact details.
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Is there some way to obtain actual support - access the ticket?   Webchat?  Telephone?

Offline RICHARD259

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Re: Malfunctioning Ticket System or Malfunctioning Business User?
« Reply #1 on: May 08, 2018, 09:56:21 AM »
no support on the forum either...

Offline Asyn

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Re: Malfunctioning Ticket System or Malfunctioning Business User?
« Reply #2 on: May 08, 2018, 09:58:45 AM »
Post your ticket-ID.
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