Author Topic: Unable to start Avast free edition  (Read 1597 times)

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Unable to start Avast free edition
« on: May 26, 2018, 09:32:14 AM »
Downloaded and installed the latest Avast Free Edition. It is registered too.

But it shows that it is not working, so I am getting the unsecured message.  :( What shall I have to do now?

Please see the screenshots attached along with.

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Re: Unable to start Avast free edition
« Reply #1 on: May 26, 2018, 09:38:11 AM »
Sorry forgot to mention in the post itself that I am clicking on the Fix Now button or the Start the Program one but nothing is working. Also, if I am already registered why it's still showing the Register now button?

Offline Asyn

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Re: Unable to start Avast free edition
« Reply #2 on: May 26, 2018, 10:16:28 AM »
Your screenshots show a very old version...

- Which version of Avast Free..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Unable to start Avast free edition
« Reply #3 on: May 26, 2018, 10:48:04 AM »
Ok you mean I haven't downloaded the latest AV Free version? Actually I brought this laptop out yesterday only (it was not in use for years) . It already had an Avast running on it. I uninstalled it and tried installing the latest version.

Can you give me the link from where I can download the latest version?

OS is Windows Vista.

Offline Asyn

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Re: Unable to start Avast free edition
« Reply #4 on: May 26, 2018, 11:06:27 AM »
Can you give me the link from where I can download the latest version?

OS is Windows Vista.
https://files.avast.com/iavs9x/avast_free_antivirus_setup_online.exe
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Unable to start Avast free edition
« Reply #5 on: May 26, 2018, 07:01:35 PM »
Ok thank you Asyn. Now the problem is solved. And it did not require me to download again.

Offline Asyn

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Re: Unable to start Avast free edition
« Reply #6 on: May 26, 2018, 08:11:58 PM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0