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Author Topic: Avast doesn't open up  (Read 1436 times)

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Avast doesn't open up
« on: May 26, 2018, 06:46:00 PM »
Hello all. Lately, when I double-click on the Avast icon on desktop, Avast doesn't open up. Instead, the mouse cursor keeps being in "loading mode".

Why is that? How can I resolve it?
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Offline DavidR

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Re: Avast doesn't open up
« Reply #1 on: May 26, 2018, 07:12:04 PM »
Why the need to use the desktop icon ?

Avast should run on startup, are you seeing an Avast icon in the notification area (bottom right of the screen) ?

-  What Operating System are you using ? is it up to date (version number) ?
-  What avast! version free/Pro/AIS/Premier  e.g. 18.4.2338 (see about avast!) ?
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD - 27" external monitor 1440p 2560x1440 resolution - avast! free  24.9.6130 (build 24.9.9452.762) UI 1.0.818/ Firefox, uBlock Origin Lite, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline bob3160

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Re: Avast doesn't open up
« Reply #2 on: May 26, 2018, 08:19:14 PM »

Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
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