Outlook 2003 send & recieve errors

[StarSeanyBoy]

I run Windows xp Home SP2 and the up to date Avast Home edition package 4.7.844. Office Professional which is also up to date.

For 9 months i have had no problem but just recently when opening Outlook 2003 the send and receive will not work.  If I disable Avast completely it works OK. (I have just disabled the Avast plug in from Outlook but this seems not to have totally cured the problem - I have yet to re-boot)

I don't have windows desktop search installed, i deleted it some weeks ago.  I want to run the avast  package as my e-mail scanner along with AVG - this has worked fine with avast too ever since installing. Can you offer any solutions please.

[DavidR]

AVG 7 and avast don't work well together and certain elements of avast might have been disable to avoid conflict. Having two resident on-access AVs on the same system isn't recommended there is too much potential for conflict, that fact you have got away with it for some time isn't a guarantee that it will always work.

Resident scanners have legacy keys for drivers, etc. that can conflict AVG 7 has an add-in for outlook I believe and that and the avast plug-in could be conflicting.

I'm not an AVG or outlook user so I can't be of much help as I have no practical experience of them.

[StarSeanyBoy]

Thank you for looking at my problem I appreciate it

[Lisandro]

StarSeanyBoy, since AVG version 7, the email plugin of it is not compatible anymore with avast mail scanner.
Besides this, Windows can load in a different order the services and legacy drivers. Consequence: trouble and conflic.
I've used AVG as a non-resident scanner in the past... Security Center, one day, detected it and ignored avast, the real resident antivirus...
Since then, no more AVG 

Make sure the avast plugin is not disabled into MS Outlook:
Outlook 2003 > Help > About > Disabled items
Outlook 2000 > Tools menu > Options > Other > Advanced Options > Add-In Manager.

[DavidR]

Thank you for looking at my problem I appreciate it

No problem, welcome to the forums.

Well there you have it from Tech who has done a lot of testing to try and get them both to work together, even as a back-up scanner and even that didn't work.

I think you have to decide which is your Resident scanner and uninstall AVG , you could then use another on-demand scanner, like BitDefender, etc. for a back-up scanner.

[StarSeanyBoy]

Just looked in again would like to thank both DavidR & Tech for their help.