Author Topic: Malware infection  (Read 2359 times)

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Offline fishswimthesea

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Malware infection
« on: November 05, 2018, 04:56:02 AM »
If Avast can detect this malware, why does it allow it on my computer in the first place. Why not just block it? See attachment.
Avast Free Antivirus - Windows 10 Professional 64-bit

Offline Pondus

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Re: Malware infection
« Reply #1 on: November 05, 2018, 07:26:50 AM »
-Maybe it arraived on your computer before avast had signature for it?
-Maybe it is a falsepositive?

Anyway "Serhox" is Adware


If you want help, see sticky post at top in Viruses and Worms section




Offline fishswimthesea

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Re: Malware infection
« Reply #2 on: November 06, 2018, 02:38:50 AM »
-Maybe it arraived on your computer before avast had signature for it?
It arrived last night about two hours before a manual scan detected it, so it's unlikely Avast did not have a signature for it given that this malware is about a year old.

-Maybe it is a falsepositive?
It does not belong on my computer, or any other computer, so it's not a false positive.

Anyway "Serhox" is Adware
Current antivirus software is supposed to be able to handle all forms of malware, including adware. The need to have additional antimalware software, such as antispyware, came to an end about ten years ago.

If you want help, see sticky post at top in Viruses and Worms section
I just want the Avast software to do what I thought it was supposed to do: block malware. I could understand a blocking failure if this was fresh malware, but it's a year old.
Avast Free Antivirus - Windows 10 Professional 64-bit

Offline Asyn

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Re: Malware infection
« Reply #3 on: November 06, 2018, 05:36:23 AM »
You can report a suspicious/malicious sample (File/Website) here: https://www.avast.com/report-malicious-file.php
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Asyn

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Re: Malware infection
« Reply #4 on: November 06, 2018, 06:12:10 AM »
If Avast can detect this malware, why does it allow it on my computer in the first place. Why not just block it?
Is PUP detection in Avast enabled..!?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Pondus

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Re: Malware infection
« Reply #5 on: November 06, 2018, 10:16:33 AM »
Quote
It does not belong on my computer, or any other computer, so it's not a false positive.
File belonging or not to a computer has nothing to do with it being a False Positive or not

Serox adware  is a java script usually embedded in HTML pages.