Author Topic: False Positive File too huge to upload  (Read 1190 times)

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Offline alexander.toepfer

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False Positive File too huge to upload
« on: April 09, 2019, 08:34:14 PM »
Hello,

a customer of us stored a file on his Debian based server for several month or even years. Short time ago the Avast virus scanner recognized the executable file as a virus. The file size is 176MB so i can't upload it via the tool. How may I submit the file anyway?

Sincerly
Alex Töpfer

Offline Pondus

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Re: False Positive File too huge to upload
« Reply #1 on: April 09, 2019, 08:37:29 PM »
what malware name did avast give when detecting?


How to report  >>  https://forum.avast.com/index.php?topic=14433.msg1289438#msg1289438



Offline alexander.toepfer

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Re: False Positive File too huge to upload
« Reply #2 on: April 09, 2019, 09:05:03 PM »
>Report a false positive (select file or website)
>https://www.avast.com/false-positive-file-form.php


I tried this one and my file is, as I said 176MB large.

I killed some personal information but here is the message of our server:


$ ~ # scan /group/XY/Files/Software/Budenberg\ 2018/BB18MPWI.EXE.VIRUS
/group/XY/Files/Software/Budenberg 2018/BB18MPWI.EXE.VIRUS  Win32:Malware-gen
$ ~ # ll /group/XY/Files/Software/Budenberg\ 2018/BB18MPWI.EXE.VIRUS
-rw-rw-r-- 1 XY XY 176M Jun 16  2018 /group/admins/Files/Software/Budenberg 2018/BB18MPWI.EXE.VIRUS

Offline Pondus

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Re: False Positive File too huge to upload
« Reply #3 on: April 09, 2019, 09:13:18 PM »
What about these?

Submitting files from the Virus Chest to Avast Virus Lab
https://support.avast.com/en-eu/article/21/

Uploading files to the Avast FTP server
https://support.avast.com/en-eu/article/160/