Hi, I have a problem with my wife's laptop. When trying to boot normally I get this message: ""System error: Lsass.exe "When trying to update a password the return status indicates that the value provided as the current password is not correct."
...and then my machine restarts and tries again, and again. etc.
I do have a boot disk cd. But when I select the "R" option to get to the recovery console it asks for the Adminstrator Password. I have no Adminstrator password (it is blank). When I press enter without a password it tells me incorrect password. It gives me 3 attempts then I have to go back to windows and the same problem. If I try in safe mode the same thing happens as a normal boot. Is there some way I can reset the admin password so I can get into the recovery console to fix this problem?
