« previous next »
Pages: [1]   Go Down

Author Topic: Problems starting the windows  (Read 3293 times)

0 Members and 1 Guest are viewing this topic.

filipept

  • Guest
Problems starting the windows
« on: October 15, 2006, 08:36:46 PM »
Hello,

I installed the avast in my pc and i run the program. It said to me to run the boot scan, so that was what i did. After it made the boot scan (and it put a lot of files into quarentine) i reboot the pc and now i turn on the pc and i just can see the backgroun image. What can i do to start the windows correctly. WindowsXP
Logged

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: Problems starting the windows
« Reply #1 on: October 16, 2006, 01:12:58 AM »
Can you boot in SafeMode (repeatedly press F8 while booting)?
http://support.microsoft.com/default.aspx?scid=kb;en-us;315222

If so, better will be trying to start avast Chest again and post the name and file of the infected files.
If you do not succeed on booting, well, post again and will try plan B.
Logged
The best things in life are free.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89383
  • No support PMs thanks
Re: Problems starting the windows
« Reply #2 on: October 16, 2006, 02:14:29 AM »
Have (or did) you have another AV installed in this system, if so what and how did you get rid of it ?
This could have this type of conflict on boot after the scan.
Logged
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.6.6121 (build 24.6.9241.848) UI 1.0.809/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Ryu Hitokiri

  • Guest
Re: Problems starting the windows
« Reply #3 on: October 16, 2006, 02:48:31 AM »
Crtl + Alt + Delete then go to File > New Process and type "explorer.exe". I had this problem too.
Logged

filipept

  • Guest
Re: Problems starting the windows
« Reply #4 on: October 16, 2006, 06:37:08 PM »
Thak you all for help.
First i can boot in safe mode but after i had chosen the option safe mode the pc start the safe mode but nothing happen. Second i don't have any other av installed. Third after i started the pc and when comes the part that i just can see the background, i press ctrl + alt + Delete and nothing happens.
One more time thank you the help.
Logged

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: Problems starting the windows
« Reply #5 on: October 17, 2006, 03:29:31 AM »
Logged
The best things in life are free.
Pages: [1]   Go Up
« previous next »