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Author Topic: Outlook pages keep refreshing  (Read 5856 times)

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Offline Pev

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Outlook pages keep refreshing
« on: October 13, 2020, 02:07:49 PM »
Hi there,

I've been using Avast Secure Browser for a couple of years now with no issue until a couple of months ago when I started having issues using Outlook pages.

Essentially when I load any Outlook account (including my work account and @hotmail accounts) the page keeps refreshing frequently. It does it mostly at random it seems, but I can reliably get it to open when e.g. opening two tabs at the same time. I wondered if it was some issue with adblocker or cookie settings, but everything I've tried in terms of Outlook itself hasn't seemed to work.

I'm not the most technically adept PC user but I can usually muddle through and work out troubleshooting issues myself, but this one has me stumped. Would really appreciate some assistance!
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Offline Pev

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Re: Outlook pages keep refreshing
« Reply #1 on: October 13, 2020, 03:42:04 PM »
I should add to this - this is an issue I'm having with Avast Secure Browser but not Chrome.
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Offline Anastasia Astakhova

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Re: Outlook pages keep refreshing
« Reply #2 on: October 15, 2020, 10:09:37 AM »
Hello Pev,
Thank you for your posting, we will investigate this issue and let you know as soon as we have fixed it.
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Offline Pev

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Re: Outlook pages keep refreshing
« Reply #3 on: October 23, 2020, 11:19:30 AM »
Quote from: Anastasia29 on October 15, 2020, 10:09:37 AM
Hello Pev,
Thank you for your posting, we will investigate this issue and let you know as soon as we have fixed it.

Thanks Anastasia

Peter
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Offline jlespinosa

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Re: Outlook pages keep refreshing
« Reply #4 on: December 23, 2020, 07:16:07 PM »
Hello I'm having the same issue, any update about it?
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Offline jayboyd.420

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Re: Outlook pages keep refreshing
« Reply #5 on: January 05, 2021, 12:31:08 PM »
I'm still having this issue as well, been happening for months.
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Offline Sue96

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Re: Outlook pages keep refreshing
« Reply #6 on: January 26, 2021, 08:27:46 PM »
Any update on the problem. Avast Secure Browser still is reloading and reloading Outlook. Doesn't happen on Firefox. On January 26 still a problem. When is it going to be fixed. You were going to be looking into it. What is your progress. This problem makes Avast Secure Browser a less desireable product.
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Offline Cristina G

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Re: Outlook pages keep refreshing
« Reply #7 on: January 27, 2021, 08:10:48 AM »
Hello Sue96,

Thank you for your message. My colleagues are working on this fix. As soon as it's resolved, I will let you know. Thank you!
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Offline maggie_engler

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Re: Outlook pages keep refreshing
« Reply #8 on: February 02, 2021, 05:42:31 AM »
I am having the same issue and have been since using avast's secure browser at least several months ago.  I have been using Chrome just for outlook but very frustrating that I can't find the fix myself.  Status update, please. 
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Offline drctwo

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Re: Outlook pages keep refreshing
« Reply #9 on: February 20, 2021, 05:39:51 AM »
Any resolution yet? This is frustrating.
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