Software sold in China by Symantec, the world's largest computer security company, yesterday suddenly attacked the very PCs it was supposed to protect.
that's good ol' reliable hard as hell to get off your system norton for ya'
Symantec definitely took the wrong approach on this. In my opinion they should have done many things differently:
Updated their virus definitions sooner than 13–hours later after the destructive update was released.
Have a nice big link on their homepage so that people looking to solve the problem can easily locate the solution.
Finally, they should offer some sort of downloadable patch that users can put on a floppy disc or CD. Then they could boot-up the utility on their computer, press a button, and it will automatically copy the two needed files over to the proper location. That way Symantec can verify that the two files being used are legitimate, and that the proper steps are being taken to correct the issue.
All I can say is…what a mess
smurf's now huh! damian
