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Topic: help (Read 2732 times)
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tracydk
Guest
help
«
on:
August 19, 2007, 08:39:45 AM »
hello,
Why alwil processing speed of the virus reported so slowly? But no reply?
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Tarq57
Avast Evangelist
Massive Poster
Posts: 3694
If at first you don’t succeed; call it version 1.0
Re: help
«
Reply #1 on:
August 19, 2007, 11:41:17 AM »
When and how did you report it?
They can be a bit slow to update reported viruses sometimes. The focus is "In the wild" virus, I've read, others take a lower priority.
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Windows 10,Windows Firewall,Firefox w/Adblock.
DavidR
Avast Überevangelist
Certainly Bot
Posts: 89686
No support PMs thanks
Re: help
«
Reply #2 on:
August 19, 2007, 02:30:59 PM »
It would probably have been better to post this along with your original Topic, as that brings it to the top of the list 'bump' again which should also draw attention to the original issue. It also reminds us of what the problem was, keeping all information about this 'together.'
We asked a number of questions in the Topic but you never replied.
http://forum.avast.com/index.php?topic=29560.0
Alwil will normally only contact you if they require any more information.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD - 27" external monitor 1440p 2560x1440 resolution - avast! free 24.9.6130 (build 24.9.9452.762) UI 1.0.818/ Firefox, uBlock Origin Lite, uMatrix/ MailWasher Pro/ Avast! Mobile Security
Lisandro
Avast team
Certainly Bot
Posts: 67183
Re: help
«
Reply #3 on:
August 19, 2007, 03:06:29 PM »
There is not an automatic answer policy. Only when needed as David said.
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The best things in life are free.
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