Author Topic: You know were you can put your auto renewal  (Read 1189 times)

0 Members and 1 Guest are viewing this topic.

Offline Hal2

  • Newbie
  • *
  • Posts: 1
You know were you can put your auto renewal
« on: February 26, 2022, 07:30:22 PM »
Avast has made it impossible to now access directly the cs "auto renewal" box it insists is for out own good--according to a shifty answer I got from avast on the subject.

So, now you have no choice but to accept it, or unsubscribe.  The Box to put renewal in my own hands is no longer there.  I had to again speak to a representative who has way to many consonants at her disposal, and speaks in a clatter of words. 

I don't have the ability to check and see if the box is unchecked now, as it no longer exists.  Please don't reply with directions to find the box, I've tried three of those directions from the web, and the box is no longer available. 

Trump might say this is genius. 

Hal2

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48683
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: You know were you can put your auto renewal
« Reply #1 on: February 27, 2022, 01:00:14 AM »
Biden is more likely to make that statement. :)
I've reported your concerns to Avast let's see if that helps.
You may need to wait till Monday for a reply.

Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v24H2 64bit, 32 Gig Ram, 1TB SSD, Avast Free 24.4.6112, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline prokopes_

  • Avast team
  • Sr. Member
  • *
  • Posts: 267
Re: You know were you can put your auto renewal
« Reply #2 on: February 28, 2022, 09:52:36 AM »
Hi Hal2, for the US market, each subscription is continuous (see the screenshot below showing the purchase screen).

Once the order is finished, you can cancel the automatic renewal in your Avast Account: https://support.avast.com/en-ww/article/126/
Signature