Let's remove CA, then see where we are as far as disk space goes.
First make a new system restore point
You must be logged on to an administrator account
Go to Start - All Programs - Accessories - System Tools - System Restore.
Click Create a restore point, and then click Next.
In the text box labeled Restore Point Description, type a name for this restore point , click create
Now back up your registry with ERUNT
REGEDIT4
[-HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Qurb]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"cavrid"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"QOELOADER"=-
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\eTrust Suite Personal]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\VETWIN32Vp5]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VETEBOOT]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VETEFILE]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VETFDDNT]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VET-REC]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VET-FILT]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VETMONNT]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VETMSGNT]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ppctl]
[-HKEY_CLASSES_ROOT\ppctl]
[-HKEY_CLASSES_ROOT\Installer\Products\F8E0B90689E0FB64589F17321D20D248]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ITMRTSVC]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PPCtlPriv]
Next you will need to create the repair registry fix to do that copy and paste
ALL of the above in the quote box to a notepad file. Ensure there is
no space above the REGEDIT4.
Then in notepad go to
FILE > SAVE AS make sure it is set in the top box to
save to DESKTOP and in the dropdown box select
SAVE AS TYPE to
ALL FILES Then in the
FILE NAME box type
fix.regThis will create a fix.reg file on your desktop
To use this file you will need to right click the icon and select merge, accept the warning if it appears and you are done.
Use OTMOVEIT to remove these
c:\WINDOWS\SYSTEM32\isafeif.dll
c:\WINDOWS\SYSTEM32\isafprod.dll
c:\WINDOWS\SYSTEM32\vetredir.dll
c:\WINDOWS\SYSTEM32\DRIVERS\vet-filt.sys
c:\WINDOWS\SYSTEM32\DRIVERS\vet-rec.sys
c:\WINDOWS\SYSTEM32\DRIVERS\veteboot.sys
c:\WINDOWS\SYSTEM32\DRIVERS\vetefile.sys
c:\WINDOWS\SYSTEM32\DRIVERS\vetfddnt.sys
c:\WINDOWS\SYSTEM32\DRIVERS\vetmonnt.sys
C:\DOCUMENTS and SETTINGS\ALL USERS\START MENU\PROGRAMS\CA
C:\DOCUMENTS and SETTINGS\ALL USERS\Application Data\CA
C:\Program Files\CA
C:\Program Files\Common Files\Scanner
C:\Program Files\Computer Associatesmanually search for these files. Set the search to C:\ You can either delet them if you are sure, or you can type and post the exact file paths and we can use OTMOVEIT.
ppctl.dll
ppdoupdater.exe
pestpatrol5.ini
pestpatrol5.exe
lfinfo.dat
langv5.dat
ppfile.exe
ppinfo.dat
ppsrindex.dat
ppv5updater.exe
ppv5log.txt
Let me know how it goes. Do the steps in order and you should have no problems.
I'd like to see the OTMOVEIT results.
Also do this, after you are finish the above open mycomputer and right click on the C:\ drive, click properties and tell me how much free space is on the C:\