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Email virus.
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Topic: Email virus. (Read 2547 times)
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Email virus.
«
on:
January 02, 2008, 10:53:49 PM »
How do I scan my email for viruses. I have an email that is reproducing emails and sending them to other computers. Help
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oldman
Avast Evangelist
Massive Poster
Posts: 4142
Some days..... MOS...this bug's for you
Re: Email virus.
«
Reply #1 on:
January 02, 2008, 11:05:17 PM »
Hi welcome to the forum.
It's probably not an e-mail that's doing this, but rather something has turned your computer into a spambot.
Download and run these programs in the order posted.
Download ComboFix from
Here
or
Here
to your Desktop.
Double click combofix.exe and follow the prompts.
When finished, it shall produce a log for you.
Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick combofix's window while its running. That may cause it to stall.
You will also need hijackthis
Click here
to download
HJTsetup.exe
Save HJTsetup.exe to your desktop.
Doubleclick on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click
Next
in the setup dialogue boxes until you get to the
Select Addition Tasks
dialogue.
Put a check by
Create a desktop icon
then click
Next
again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click
Finish
and it will launch Hijack This.
Click on the
Do a system scan and save a logfile
button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT
have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
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Lisandro
Avast team
Certainly Bot
Posts: 67183
Re: Email virus.
«
Reply #2 on:
January 02, 2008, 11:10:45 PM »
Are you using avast?
Internet Mail provider will scan OE and Thunderbird.
Oultlook is scanned by the plugin of the same name.
For 'old' received emails, run a full avast scanning, or run avast at boot time (schedule).
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The best things in life are free.
REDACTED
Guest
Re: Email virus.
«
Reply #3 on:
January 02, 2008, 11:18:02 PM »
Yes, I'm a new customer using AVAST. I'm wondering how do you select and email scan?
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Lisandro
Avast team
Certainly Bot
Posts: 67183
Re: Email virus.
«
Reply #4 on:
January 02, 2008, 11:23:17 PM »
It will be better if you scan all your computer, including archive files.
The problem (infected files) aren't into the emails (messages) themselves.
I suggest also:
1. Disable System Restore and reenable it after step 3.
2. Clean your temporary files.
3. Schedule a boot time scanning with avast with archive scanning turned on.
4. Use
AVG Antispyware
;
SUPERantispyware
and/or
Spyware Terminator
to scan for spywares and trojans. If any infection is detected, better and safer is send the file to Quarantine than to simple delete than.
5. Test your machine with
anti-rootkit applications
. I suggest
AVG
or
Trend Micro RootkitBuster
.
6. Make a
HijackThis
log to post here or, better, submit the
RunScanner
log to to on-line analysis.
7. Immunize your system with
SpywareBlaster
or
Windows Advanced Care
.
8. Check if you have insecure applications with
Secunia Software Inspector
.
Be patient to get clean again...
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The best things in life are free.
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