Running Avaast Businees Cloud Care. Virus Definition and Business Antivirus are up to date.
Problem is we have an Industrial Laser Engraver and Avast continues to grab the *.EXE file for the software and sends it to quarantine. I add an exception for it, and the exception is ignored. I send it for analysis also and have no idea of what happens to it, no feedback.
What do I need to do to get my exception to actually work?