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Author Topic: pages loading slow  (Read 899 times)

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Offline Jack86

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pages loading slow
« on: November 14, 2023, 04:33:55 PM »
I am trying out the Avast Premium Security and VPN. Now my pages will not load unless I refresh the page. Also when trying to load on my android it asks me for a pin which I do not have.
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Offline Sandu-RM

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Re: pages loading slow
« Reply #1 on: November 15, 2023, 08:15:42 AM »
Quote from: Jack86 on November 14, 2023, 04:33:55 PM
I am trying out the Avast Premium Security and VPN. Now my pages will not load unless I refresh the page. Also when trying to load on my android it asks me for a pin which I do not have.

Hi,

does this affect strictly Avast Secure Browser or it applies to other browsers you have? In case it slows down other browsers, then I would suggest raising this issue in the Avast Premium Security group.

Thank you
« Last Edit: November 15, 2023, 08:20:14 AM by Sandu-RM »
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Offline Jack86

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Re: pages loading slow
« Reply #2 on: November 16, 2023, 01:12:41 AM »
Just Avast Secure Browser. It will only load anything when I do a refresh
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Offline Daleshun

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Re: pages loading slow
« Reply #3 on: November 16, 2023, 12:27:08 PM »
Hello dear Jack86,

thank you very much for reaching out!

To help the investigation could you please answer next questions:

1. Are you using Trial or Paid version of Secure Browser Pro?
2. Which country do you use to connect to VPN?

Please try to change the country of VPN and let us now if something changed. In the meantime i'll work on figuring out the reasons behind the issue you have.

Thank you and have a nice day,
Daria
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