Author Topic: Problem  (Read 2773 times)

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Offline BJ_GeOrgE

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Problem
« on: June 08, 2008, 06:00:14 PM »
i use windows vista sp1 -32bit and i have some problems with avast home edition v4.8
the problems are:
1) every time i try to open avast antivirus,the splash screen freezes until i go to task manager and terminate it
2) the webshield stopped working and it says "the provider is waiting for a subsystem to start"


i dont use any other av residents and i only use comodo firewall but that doesnt conflict with avast..
thanks in advance
OS:Windows 7 Professional 64-bit SP1
Antivirus: Avast Free v8.0.1497/Firewall: Windows Firewall/On Demand: Malwarebytes Free Edition/Other tools: CCleaner

Online DavidR

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Re: Problem
« Reply #1 on: June 08, 2008, 06:55:06 PM »
Try a repair of avast. Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and scroll down to Repair, click next and follow.
If that doesn't work try, uninstall, reboot, install, reboot.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline BJ_GeOrgE

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Re: Problem
« Reply #2 on: June 08, 2008, 11:27:30 PM »
thanks davidR i did the repair and now it works again!!
OS:Windows 7 Professional 64-bit SP1
Antivirus: Avast Free v8.0.1497/Firewall: Windows Firewall/On Demand: Malwarebytes Free Edition/Other tools: CCleaner

Online DavidR

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Re: Problem
« Reply #3 on: June 09, 2008, 12:31:41 AM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security