Author Topic: ashShell.dll  (Read 3589 times)

0 Members and 1 Guest are viewing this topic.

heisdeadjim

  • Guest
ashShell.dll
« on: February 11, 2009, 09:43:44 AM »
 >:(

Vista Home Premium.

4.7 failed to update to 4.8 I would fire up the program, it'd do the memory test and.... nothing. My system tray icon went walkies, too.

So I downloaded the 4.8 installer. I uninstalled 4.7 but, the /program files directory remains with that one .dll in it, otherwise empty.

I CANNOT delete it. Explorer.exe retains a hook on it.

I can't install 4.8 because it's finding the hook and rejecting it. I have temporarily installed AVG 8 but even that complained that another av was running.

I need to delete the .dll

heisdeadjim

  • Guest
Re: ashShell.dll
« Reply #1 on: February 11, 2009, 09:47:12 AM »
Oh, I forgot.

I have tried two applications to remove the hook, google "unlocker" and "move on boot". I use Tweak UAC to suppress the elevation prompts and I right clicked the 4.8 installer and ran as administrator.

Offline igor

  • Avast team
  • Serious Graphoman
  • *
  • Posts: 11873
    • AVAST Software
Re: ashShell.dll
« Reply #2 on: February 11, 2009, 10:23:43 AM »
Restarting the computer should unload the module.
If you rename it beforehand, you can be sure that it won't get loaded again.

heisdeadjim

  • Guest
Re: ashShell.dll
« Reply #3 on: February 11, 2009, 10:31:57 AM »
Sorry, no.

The module is still hooked on reboot. It seems to be perpetually on. I can't even get rid of it in safe mode.

Offline igor

  • Avast team
  • Serious Graphoman
  • *
  • Posts: 11873
    • AVAST Software
Re: ashShell.dll
« Reply #4 on: February 11, 2009, 10:37:45 AM »
Use avast! uninstaller from the safe mode.
If even this doesn't help, then the problem is somewhere else...