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Topic: Error message (Read 1920 times)
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VicMyers
Guest
Error message
«
on:
April 03, 2009, 11:46:19 PM »
I just purchased Avast! 4.8 Pro and during installation this message comes up...' there was an error while changing the product configuration '...and doesn't do anything else...any help??
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CharleyO
Guest
Re: Error message
«
Reply #1 on:
April 04, 2009, 06:15:32 AM »
***
Welcome to the forums, VicMyers.
What OS does your computer have?
What other av was on your computer before avast?
Have the other av been removed and if so, how was it removed?
What other security programs are on your computer?
***
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Lisandro
Avast team
Certainly Bot
Posts: 67183
Re: Error message
«
Reply #2 on:
April 04, 2009, 05:20:04 PM »
I suggest an installation from the scratch:
1. Uninstall avast from Control Panel first.
2. Boot.
3. Download the latest version of
Avast Uninstall
and use it for complete uninstallation.
4. Boot.
5. Install again the latest
avast!
version.
6. Boot.
7. Insert your avast Pro key (
http://www.avast.com/files/tutorials/insert_key.htm
).
8. Check and post the results.
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Avast WEBforum
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Error message