Lost all my Firefox info on Avast install.

[dennisqdw]

I just installed Avast Antivirus software, it did the boot check, and then when I went to Firefox (3.0.10) all of my bookmarks and add-ons and history and everything is gone, as if Firefox was completely new. Is there any way to get my previous information back? Does anyone know what happened?

[N@URINE]

you can go back by using system restore.
the same thing happened to me after I installed Ccleaner the lastest version, it changed my options. are you using Ccleaner too?

[dennisqdw]

Thanx that was a fast response. I am not using Cleaner, but even more surprising, I don't know what happened, but I exited Firefox and restarted it and got all my info back again. That was scary.

[DavidR]

Well avast doesn't have any function to modify your bookmarks, so this glitch is co-incidental, I have never had any issues with avast and firefox bookmarks.

Now that you have gotten over your scare, start thinking if you don't want to loose it back it up

####
If you fail to plan, then you plan to fail.
If you have a back-up and recovery plan, you can recover from anything in minutes, not hours or days.

1. back-up all the things that you don't want to lose, data files, like documents, spreadsheets, emails, email account details, registration keys, address book, favourites/bookmarks, downloaded files/programs, etc. the list goes on and on but if you don't want to lose it back it up. There are many back-up programs that can simplify this task and run it every day.

2. Recovery - re-installing your system really is a poor choice and one of last resort. There are tools (Drive Imaging software) that take exact images of your Partitions or Hard Disks and these images can be restored in minutes if you suffer a major catastrophe and that doesn't have to be a virus attack.

I do a weekly image of my partitions and save them to my 2nd hard disk, they can also be saved to off-line storage, DVD, USB external hard disk, etc. as part of my weekly system maintenance.

So if the worst comes to the worst at most I lose:
A. 6 days worth of program updates or new installations, but with my daily back-up I can recover most of that.
B. less than one days data files, emails, etc.
None of these is a problem and much quicker than a system reinstall and I don't have to go on-line to download the myriad of security updates needed to secure my system where there is a chance to get reinfected whilst my system has vulnerabilities because of these missing patches. Not to mention all my system tweaks and program settings are retained and I will have saved myself many hours of work and a huge amount of stress.

Many of these programs cost, there are some free ones, but it will take some research on your part to find these tools and decide on what is best for you from reviews, user feed back, etc. good luck.