Author Topic: still having a problem  (Read 2903 times)

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z-ro

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still having a problem
« on: June 01, 2004, 03:45:02 PM »
i am still having a problem getting some of my desktop icons to open(my doc. my computer......ect).  i have windows me(don't laugh), i have ran scan disk and virus scan.  i do have virus in a "restore file".  i can't remove it because i can't get into my "control panel"  either nothing happens or i get an error "explorer has caused an error in <unknown>. explore will now close."  can anyone help?????

Offline DavidR

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Re:still having a problem
« Reply #1 on: June 01, 2004, 04:53:37 PM »
If you have to get into control panel in ME in order to disable System Restore then you have a problem?

If not disable system restore, reboot, that should have cleared the files from the restore files and check again with avast to confirm.

Need to get into control panel, system, do an explorer search for sysdm.cpl (or *.cpl)and see what it brings up, double click on the sysdm.cpl file and this should bring up your system properties where you can get the System Restore Tab.

HTH David
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