Random crashes

[onetime]

Greetings..
I have been getting random restarts (Windows 2000 Pro SP3), usually when opening a Web page. The crash times match the error below in the admin tools log.

I disabled the auto re-boot so I could see the error, upon BSOD it's always a "KMODE_EXCEPTION_NOT_HANDLED" error, either in Win32.sys or NTOSKRNL.exe More often it's the Win32 error.

I have version 4 of Avast!, I had an older version but performed the "update" if that matters. Since the update the restarts seem more frequent.

My systems ran Win2KP slawlessly until recently, and I have no problems running Mandrake Linux 9.1

Thanks!
My system: (Win2K Pro SP3 build 2195, AMD XP2500+, MSI-6712 KT4V motherboard; KT400 chipset, latest Via 4 in 1's, BIOSv1.8. 512MB PC2700 Kingston CAS 2.5 RAM, Radion 9100 128M w/latest drivers, M-Audio Revolution sound card, WD 80G (8M buffer), generic CD-R / DVD ROM)

Here is the Avast error that matches the crash times:
Event Type:   Error
Event Source:   avast!
Event Category:   Client
Event ID:   90
Date:      6/23/2003
Time:      1:55:40 AM
User:      NT AUTHORITY\SYSTEM
Computer:   ONETIME
Description:
AAVM - initialization error: Cannot run provider, JSCRIPT.

[Vlk]

Please send me a minidump of the crash. A file from C:\Windows\Minidump.

Thanks
Vlk

[dcliff]

Hi,
I too have been getting BSOD's after the latest .229 update. Just Now i got a paging fault in nonpaged area in aswmon.sys.

Before that i got a KMODE exception.

I have mailed the minidump to vlk
                                             Thanks Again for Avast.

[igor]

I think vlk's e-mail would be the best to send the minidump to: vlk@asw.cz

[onetime]

I mailed off the dumps.

I uninstalled avast (using avclear4) after sending the e-mail off to Vik to troubleshoot, but even with Avast un-installed my system crashed.

Are there any files left over I should look for?

An other interesting note, it seems to crash more when I use IE, less often with Mozilla (1.4b)

I used to go weeks without re-booting and months without a problem... actually I can't remember the last big problam I had. This morning it's restarted 5 times, something is definately nutty. Other than updating Avast, no new hardware or system changes recently either.

 
Luckly I can boot into Mandrake 9.1 Linux, which runs stabe as ever.. now if I only knew what I was doing in Linux.. lol

Thanks for your help.

[Skip]

I just had a crash today, just fell out of the sky.
It was in "aswmon2.sys"
I may have a full dump if anyone wants it?

Also i use Foxmail to collect web e-mail and avast is sending the message no smtp configured... I know that but i do not seem to be able to stop avast?

I am very happy with the software after haveing gone through Norton hell.

Thanks
Skip

[vojtech]

Also i use Foxmail to collect web e-mail and avast is sending the message no smtp configured... I know that but i do not seem to be able to stop avast?

I don't understand, what do you want to stop ?

[raman]

He wants to stop the Emailprotection, so Avast does not report "no smtp configured" anymore?

[Vlk]

Skip,

I just had a crash today, just fell out of the sky.

if you send me an e-mail, I can provide you with an update that will likely solve this problem.

Thanks,
Vlk

[quickbeam]

 Greetings from the newbie!
Installed avast few days ago and got restarts out of blue got w2k,also when scanner starts finishing files on disk it comes with a message that it cant find the path to the files.Mailed minidump to vik.Thanks

[Vlk]

OK, I sent you the updated driver. Seems that we've finally nailed down the problem - the update seems to be finally working...!

[richczu]

i use avast 4 on windows xp.   i too am having random crashes that result from aswmon2.sys.  I emailed you a minidump and I hope you can help

rich c