This error has in the past been associated with malware/rootkit Bagle, which is designed to kill your AV.
- GMER Anti-Rootkit
GMER Rootkit Scanner - Download - Homepage
- Download GMER
- Extract the contents of the zipped file to desktop.
- Double click GMER.exe.
![](http://img.photobucket.com/albums/v666/sUBs/gmer_zip.gif)
- If it gives you a warning about rootkit activity and asks if you want to run a full scan...click on NO, then use the following settings for a more complete scan..
- In the right panel, you will see several boxes that have been checked. Ensure the following are UNCHECKED ...
- IAT/EAT
- Drives/Partition other than Systemdrive (typically C:\)
- Show All (don't miss this one)
Click the image to enlarge it
- Then click the Scan button & wait for it to finish.
- Once done click on the [Save..] button, and in the File name area, type in "ark.txt"
- Save the log where you can easily find it, such as your desktop.
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries
Please copy and paste the report into your Post.
If you haven't already got this software (freeware), download, install, update and run it and report the findings (it should product a log file).
Don't worry about reported tracking cookies they are a minor issue and not one of security, allow SAS to deal with them though. - See
http://en.wikipedia.org/wiki/HTTP_cookie.
Also available a portable version of SAS,
http://www.superantispyware.com/portablescanner.html, no installation required.