Author Topic: (Resolved) Avast keeps blocking valid emails  (Read 3668 times)

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lunaray

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(Resolved) Avast keeps blocking valid emails
« on: July 24, 2010, 09:37:56 PM »
Avast is blocking some of my emails that are safe, I get this message:  Subject: [avast! heuristic - WARNING]
    

Multiple Content-Type header - HIGH DANGER!

What can I do to make it stop?

Thanks,
Ray
« Last Edit: July 25, 2010, 06:43:00 AM by lunaray »

Offline Asyn

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Re: Avast keeps blocking valid emails
« Reply #1 on: July 24, 2010, 09:41:53 PM »
You can lower the heuristic settings for the mail shield...
asyn
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

lunaray

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Re: Avast keeps blocking valid emails
« Reply #2 on: July 24, 2010, 10:38:03 PM »
How do I do that?

Thanks!

Offline Pondus

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Re: Avast keeps blocking valid emails
« Reply #3 on: July 25, 2010, 02:01:36 AM »
avast > Real-Time Shields > Mail Shield > Expert Settings > Sensitivity > click on the bar and OK

lunaray

  • Guest
Re: Avast keeps blocking valid emails
« Reply #4 on: July 25, 2010, 02:08:10 AM »
Thank you so much, it appears to have worked!   ;D

SafeSurf

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[RESOLVED] Re: Avast keeps blocking valid emails
« Reply #5 on: July 25, 2010, 06:08:04 AM »
lunaray,

If you feel that your issue is now resolved/fixed, please go back to the open post in this topic, click the modify button in that Post and change the title/subject, add [Resolved] to the beginning of the title so this thread can be closed.  Thank you.   :)

Offline Asyn

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Re: Avast keeps blocking valid emails
« Reply #6 on: July 25, 2010, 01:19:07 PM »
Thank you so much, it appears to have worked!   ;D

You're welcome..!
Btw, better hide your email in the forum...!
asyn
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0