Author Topic: False Positive  (Read 2616 times)

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Official

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False Positive
« on: January 14, 2011, 02:52:00 PM »
Hi,

Avast detects a Bitdefender removal tool.

Thanks.

Offline Pondus

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Re: False Positive
« Reply #1 on: January 14, 2011, 03:24:48 PM »

Official

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Re: False Positive
« Reply #2 on: January 14, 2011, 05:58:36 PM »
I know that but we're talking about a Bitdefender legit product so it must be clean.

Link
« Last Edit: January 14, 2011, 06:00:17 PM by Official »

Offline DavidR

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Re: False Positive
« Reply #3 on: January 14, 2011, 08:26:12 PM »
Send the sample to avast as a possible False Positive:
Open the chest and right click on the file and select 'Submit to virus lab...' complete the form and submit, the file will be uploaded during the next update.

Or - There is a new on-line contact form, http://www.avast.com/contact-form.php?loadStyles for:  * Sales inquiries; Technical issues; Website issues; Report false virus alert in file; Report false virus alert on website; Press (Media), issues.
- If you are reporting an FP, then you get another input filed open, click Browse button and navigate to the file you wish to submit.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD - 27" external monitor 1440p 2560x1440 resolution - avast! free  24.9.6130 (build 24.9.9452.762) UI 1.0.818/ Firefox, uBlock Origin Lite, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Official

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Re: False Positive
« Reply #4 on: January 15, 2011, 08:52:27 AM »
I submited the file and the FP was solved.

Offline DavidR

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Re: False Positive
« Reply #5 on: January 15, 2011, 03:32:14 PM »
Thanks for the feedback.

Any FP when acknowledged are usually quickly resolved.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD - 27" external monitor 1440p 2560x1440 resolution - avast! free  24.9.6130 (build 24.9.9452.762) UI 1.0.818/ Firefox, uBlock Origin Lite, uMatrix/ MailWasher Pro/ Avast! Mobile Security