Webb browsing blocked

[Janne87]

Hey, I'm trying to use IE, Firefox while my Avast is running and it seems to be blocking both when its active. If i deactivate it i can surf the web freely. Is there a way for me
to have it running and still be able to use firefox and IE ?

I think this started when i updated Avast.

Thx in advanc Jan

[DavidR]

Updated what Program or Virus Definitions ?
What avast version and build are you using, e.g. avast free 5.1.889 ?

What is your OS and Firewall ?

[Janne87]

Avast! Pro Antivirus 5.1.889
Virusdefinition 110210-0
Windows 7 64-bit firewall.
And no it's not the free version. And i think its blocking my wow downloader also.
What i really need is just away to grant my Firefox browser access to the net, and my
wow launcher access as well. So i can continue being happy :p

Thx in advans. 

[DavidR]

Most commonly it is the firewall blocking avast, but the win7 firewall has outbound protection disabled by default. So unless you enabled it, that shouldn't be the issue.

I don't know if the wow launcher/downloader is getting caught in the same issue, but we will try with the browser/web shield issue.
Do you use any proxy to connect to the internet ?

-  also see Cause for apparent Web Shield blocking internet connection, http://forum.avast.com/index.php?topic=57443.0. Confirm if your environment variables are correct and that the folders actually exist.

- check the BehaviorShield.txt file using notepad and see if there are any entries associated with the wow downloader/launcher and report your findings. c:\ProgramData\Alwil Software\Avast5\Report\BehaviorShield.txt