Once you have rebooted from fixing the MBR - run this. On completion can you let me know what problems remain
Start OTS. Copy/Paste the information in the quotebox below into the panel where it says "Paste fix here" and then click the Run Fix button.
[Unregister Dlls]
[Win32 Services - Safe List]
YN -> (CLTNetCnService) Symantec Lic NetConnect service [Auto | Stopped] ->
[Files/Folders - Modified Within 30 Days]
NY -> w6dak3i1gmd88gjinwo48abl2xgq64 -> C:\Users\Karen\AppData\Local\w6dak3i1gmd88gjinwo48abl2xgq64
NY -> w6dak3i1gmd88gjinwo48abl2xgq64 -> C:\ProgramData\w6dak3i1gmd88gjinwo48abl2xgq64
[Files - No Company Name]
NY -> w6dak3i1gmd88gjinwo48abl2xgq64 -> C:\Users\Karen\AppData\Local\w6dak3i1gmd88gjinwo48abl2xgq64
NY -> w6dak3i1gmd88gjinwo48abl2xgq64 -> C:\ProgramData\w6dak3i1gmd88gjinwo48abl2xgq64
[Custom Scans]
YY -> junction.exe -> C:\junction.exe
[Empty Temp Folders]
[EmptyFlash]
[CreateRestorePoint]
The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the Ok button and Notepad will open with a log of actions taken during the fix. Post that information back here
I will review the information when it comes back in.