Author Topic: url:mal - Avast blocks Yahoo mail attachments  (Read 4727 times)

0 Members and 1 Guest are viewing this topic.

scott92253

  • Guest
url:mal - Avast blocks Yahoo mail attachments
« on: December 07, 2011, 06:15:40 AM »
Avast 6.0.1367 Network Shield suddenly started blocking Yahoo mail attachments from downloading even though some of the attachments had been successfully downloaded before.

Yahoo's built-in Norton indicates no virus found in attachment.  If Avast is disabled, the suspect file downloaded, then scanned with Avast, no virus is found.

MBAM and MSRT scans showed no problems.

The blocked url is:   http://ne1.attach.mail.ymail.com/us.f1255.mail.com/ya/securedownload?


How are the network shield settings changed to recognize the virus-free attachments in Yahoo Mail as safe?

tomwenlock

  • Guest
Re: url:mal - Avast blocks Yahoo mail attachments
« Reply #1 on: December 07, 2011, 07:08:58 AM »
I have the same problem.

it has also been raised here http://forum.avast.com/index.php?topic=90063.0

If anyone knows how to make Avast aware of this please let me know

Tom

Offline Sirmer

  • Avast team
  • Sr. Member
  • *
  • Posts: 324
Re: url:mal - Avast blocks Yahoo mail attachments
« Reply #2 on: December 07, 2011, 12:19:10 PM »
Hello,
it was problem on our side not on user's site.
We receive many alerts from yahoo emails and unfortunately, even when we trying whitelist those pages really fast, sometimes we block those pages.
Sorry for your inconvenience.

tomwenlock

  • Guest
Re: url:mal - Avast blocks Yahoo mail attachments
« Reply #3 on: December 07, 2011, 12:31:01 PM »
I have just checked and the fault is still present, meaning I am unable to download attachments from my email account with AVAST installed.

Does your response mean you are unable to fix the fault?

Offline Sirmer

  • Avast team
  • Sr. Member
  • *
  • Posts: 324
Re: url:mal - Avast blocks Yahoo mail attachments
« Reply #4 on: December 07, 2011, 01:37:01 PM »
Can you try to update your VPS and try it one more time please? It was fixed and released in today's 0 virus definition update.

tomwenlock

  • Guest
Re: url:mal - Avast blocks Yahoo mail attachments
« Reply #5 on: December 07, 2011, 03:51:52 PM »
Thanks - That has solved the problem