Author Topic: Routine "healing" procedure deletes good exe files  (Read 2060 times)

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dennis_b

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Routine "healing" procedure deletes good exe files
« on: December 29, 2011, 10:07:35 PM »
During what seems to be routine scans about once a week my Avast (version 6.0.1367) dicovers "infected" files and in the process of "healing" them it deletes a good file (pkzipw.exe) that I use regularly.

Can anyone tell me how to stop that?

Offline Lisandro

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Re: Routine "healing" procedure deletes good exe files
« Reply #1 on: December 29, 2011, 10:24:38 PM »
Check the file with www.virustotal.com
Add an exclusion to avast on-demand scanning and also in the on-access (resident) scanner.
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Offline DavidR

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Re: Routine "healing" procedure deletes good exe files
« Reply #2 on: December 29, 2011, 11:45:56 PM »
During what seems to be routine scans about once a week my Avast (version 6.0.1367) dicovers "infected" files and in the process of "healing" them it deletes a good file (pkzipw.exe) that I use regularly.

Can anyone tell me how to stop that?

What do you mean by healing them ?
So when is this file detected, e.g. what scan and what malware name does it give it ?

Avast doesn't delete anything autonomously, the default action on detection is move to chest unless the user selects the action to delete.
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