Author Topic: Problem with Microsoft Outlook (Read 2103 times)

mikele83 · « **on:** January 31, 2012, 06:04:47 PM »

Hi to all,

a my customer after avast pro installation could not send email. I've tryed to deactivate the outgoing Mail scanning but with no result.

Any suggestion?

Lisandro · « **Reply #1 on:** January 31, 2012, 06:26:27 PM »

Which is the firewall? Which is the operational system?
avast pro is an antivirus only, not a firewall. Should only scan, not block.

Pondus · « **Reply #2 on:** January 31, 2012, 06:28:46 PM »

Quote

avast pro is an antivirus only, not a firewall. Should only scan, not block.

well......the webshield does block

DavidR · « **Reply #3 on:** January 31, 2012, 06:30:53 PM »

Most common if pop3/smtp based email (not webmail) - avast! 6.x: SSL Problems The Mail Shield may not scan some e-mails - see https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=842.

Followed by still having existing AV or remnants still on system:
Have (or did) they have another Anti-Virus installed in this system, if so what was it and how did they get rid of it ?

Author Topic: Problem with Microsoft Outlook (Read 2103 times)

mikele83

Problem with Microsoft Outlook

Lisandro

Re: Problem with Microsoft Outlook

Pondus

Re: Problem with Microsoft Outlook

DavidR

Re: Problem with Microsoft Outlook