Author Topic: Problems (again) with Avast and Mbam  (Read 2091 times)

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Klauwkikker

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Problems (again) with Avast and Mbam
« on: February 19, 2012, 03:29:20 AM »
I have Avast free and Mbam Pro. When i do a memory scan with avast i get 7 treats from Mbamservice. When i shut down Mbam and scan again i get no trreats. See attachment. How do i solve this? Hitman pro . bitdefender, and mbam sees no treats on y pc.

Offline Pondus

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Re: Problems (again) with Avast and Mbam
« Reply #1 on: February 19, 2012, 03:45:34 AM »
Easy to solve.....DO NOT use the scan memory setting as this will give some strange scan results

Search the forum and you should find hundreds of cases....


Do not change the scan settings if You do not know the result....
I recomend using the default quick/full scan with default settings
« Last Edit: February 19, 2012, 03:48:34 AM by Pondus »

Offline DavidR

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Re: Problems (again) with Avast and Mbam
« Reply #2 on: February 19, 2012, 03:59:54 AM »
As has been said on many instances before, stop scanning memory in your custom scan.

Detections in Memory -
My guess is that you are doing a Custom scan in which you have elected to scan Memory and that all these detections are in memory. Since they aren't physical files they can't be moved to the chest, deleted, etc. so there is no action that can be taken, hence the Apply button being greyed out.

The detections in memory are frequently other security applications loading unencrypted virus signatures into memory. Having set off a scan of memory by an antivirus application looking for virus signatures, don't be too surprised if it finds some in memory.

Whilst it is possible to set Memory Scan exclusions, I see little point in scanning memory (as it is a bit late if it were malware loaded in memory) - You can set the exclusion (e.g. for the particular scan you created) as follows (example for mbam):
*PROCESS\*\mbamservice.exe
- then the mbamservice process won't be scanned at all.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Klauwkikker

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Re: Problems (again) with Avast and Mbam
« Reply #3 on: February 19, 2012, 04:03:27 AM »
Thanks David and Pondus!

Offline DavidR

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Re: Problems (again) with Avast and Mbam
« Reply #4 on: February 19, 2012, 02:49:08 PM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security