Much Improved Time For Support Ticket Responses!!!!

[Jack 1000]

Dear Avast,

Just wanted to thank the support team for answering my ticket inquiry!  In the past, when tickets have been submitted, it has taken months for a response, and sometimes not at all.  This however came back with a prompt in two days!  AWESOME!  Keep up the great work!  Two great things Avast has done for its customers this year in this regard:

1.) Better response on support tickets.

2.) Dumping i-Yogi as a support partner!!!!!!! 

Keep up the excellent work!

[Gargamel360]

Positive feedback?   And for the ticket system?

gargamel360 pinches himself

In all seriousness though, its nice too see.   I've known a few people who have used it once or twice and had good luck with it, others not.

Try filling one shortly after a program update, you might notice a longer delay.

[Lisandro]

Thanks for the feedback. Sometimes it's good a positive feedback in the help forums where we're used to see only users asking for help