I called their toll free# since there aren't any prices available on the website.
It may not be iYogi but certainly sounds like them......
One time fix $99.00 and, they'll even give you Microsoft Security Essentials FREE for LIFE. (aren't they generous.)
For their 24/7/365 unlimited service, the price is a mere $239.00 and covers you for an entire year.
ORTell your friend to come here and ask his questions and we'll do it for FREE 24/7/365