Author Topic: File is getting blocked - false positive?  (Read 5028 times)

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M8-I7

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File is getting blocked - false positive?
« on: December 04, 2012, 10:18:38 PM »
Hi,

I'm trying to install 8GadgetPackSetup.msi from hxtp://8gadgetpack.bplaced.net/ but Avast (7.0.1474) keeps blocking it. It is the file 8GadgetPack.exe in the .msi file that is the problem. I've run it in virustotal.com with no detections at all. When you scan it manually with Avast, nothing is found.

Can someone confirm if it's a false positive?

Thanks
/M8
« Last Edit: December 05, 2012, 07:28:50 AM by Milos »

Offline Pondus

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Re: File is getting blocked - false positive?
« Reply #1 on: December 05, 2012, 01:22:13 AM »
can you attach a screen shot of the avast warning ?

urlvoid
http://urlvoid.com/scan/8gadgetpack.bplaced.net/    also see blocked domains at the bottom
« Last Edit: December 05, 2012, 01:27:28 AM by Pondus »

Offline Asyn

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M8-I7

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Re: File is getting blocked - false positive?
« Reply #3 on: December 05, 2012, 09:49:31 AM »
Here are the screenshots

Offline Milos

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Re: File is getting blocked - false positive?
« Reply #4 on: December 05, 2012, 12:09:23 PM »
Hello,
use the link "Report false positive" from avast's alert or http://www.avast.com/contact-form.php, please.

Best regards,
Milos Hrdy
Virus analyst

M8-I7

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Re: File is getting blocked - false positive?
« Reply #5 on: December 05, 2012, 02:18:00 PM »
Done, also triggered an update so the file got uploaded.
/M8

Hello,
use the link "Report false positive" from avast's alert or http://www.avast.com/contact-form.php, please.

Best regards,
Milos Hrdy
Virus analyst

M8-I7

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Re: File is getting blocked - false positive?
« Reply #6 on: December 06, 2012, 01:38:44 PM »
Will there be some feedback on the findings regarding the file?

/M8

Offline polonus

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Re: File is getting blocked - false positive?
« Reply #7 on: December 06, 2012, 01:51:18 PM »
You will see the results.  Normally there is no feed-back, but avast team are soon to follow up FPs when reported,

polonus
Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!

Offline Milos

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Re: File is getting blocked - false positive?
« Reply #8 on: December 06, 2012, 03:40:16 PM »
Will there be some feedback on the findings regarding the file?

/M8

Hello,
the file was whitelisted.

Milos

M8-I7

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Re: File is getting blocked - false positive?
« Reply #9 on: December 07, 2012, 02:48:34 PM »
Will there be some feedback on the findings regarding the file?

/M8

Hello,
the file was whitelisted.

Milos

Great, install went fine now. Thanks a lot for quick handling!
You (and all who replied) just got in Avast on the contender list for our AV switch in the company :)
/M8