AVAST: message pops up constantly

[cattivik_1964]

When I reboot the computer is NOT there an option for recovery console as it boots....

[essexboy]

Download Peazip to the desktop 
Run and install the programme
As it installs this page will show, deselect the AVG ticks
Press decline and it will then install cleanly 
 

 
Download the following files to the desktop .. Right click the links and select save as...then select desktop 
 
Rufus
 
OTLPE_standard
 
Right click OTLPE on your desktop and select  ..Open as archive 
 

 
 
Select OTLPE standard 
 

 
Click Extract, ensure that desktop is selected 
 

 
Insert the USB stick Then run Rufus
 
Select the ISO file on the desktop via the ISO icon.

Press Start Burn


Once the USB has burnt then

• Download Farbar Recovery Scan Tool and save it to the flash drive.
  
  
  • Reboot your system using the boot USB you just created.
  Note : If you do not know how to set your computer to boot from USB follow the steps here
  
• As the  Programme needs to detect your hardware and load the operating system, I would recommend a nice cup of tea whilst it loads  :)
• Your system should now display a Reatogo desktop.
• Locate the flash drive and run FSRT
• The tool will start to run.

• When the tool opens click Yes to disclaimer.
• Press Scan button.
  
• It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

[cattivik_1964]

Ok in attach

[essexboy]

Again nothing showing there, lets see if Gmer can locate anything

Download the GMER Rootkit Scanner. to your Desktop, it will be a randomly named .exe file .
 
Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while the scan is being performed. Do not use your computer for anything else during the scan.
 
Double-click the file you downloaded. The program will begin to run.
 

**Caution**
These types of scans can produce false positives. Do NOT take any action on any "<--- ROOKIT" entries unless advised!
 
If possible rootkit activity is found, you will be asked if you would like to perform a full scan.

• Click NO
  
• In the right panel, you will see a bunch of boxes that have been checked ... leave everything checked and ensure the Show all box is un-checked.
  
• Now click the Scan button.

Once the scan is complete, you may receive another notice about rootkit activity.

• Click OK.
• GMER will produce a log. Click on the [Save..] button, and in the File name area, type in "GMER.txt" 
  
• Save it where you can easily find it, such as your desktop.

Post the contents of GMER.txt in your next reply.

[cattivik_1964]

In attach two logs:
quick_gmer---> quick scan
C_D_gmer ---> disk C&D scan

[essexboy]

Please download to your desktop Short cut cleaner
Then run.

When the Shortcut Cleaner has finished scanning your hard drive it will create a log file on your desktop called sc-cleaner.txt and then display it.
Please post that log

[cattivik_1964]

The pop up doesn't presented by two days....

[essexboy]

So the alert no longer appears ?  Was that after the combofix run

[cattivik_1964]

Yes, I think so

[essexboy]

Are you happy for me to remove my tools now ?

[cattivik_1964]

Yes I 'm happy.
Thank you so much

[essexboy]

Subject to no further problems   

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  

  :Commands
  [resethosts]
  [emptytemp]
  [CLEARALLRESTOREPOINTS]
   [Reboot]

• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done

Remove ComboFix

• Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
  
• In the Run box, type in ComboFix /Uninstall
   (Notice the space between the "x" and "/")
  then click OK
  
  
  
  
• Follow the prompts on the screen
• A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?Keep safe  :wave:

[cattivik_1964]

Ok, I will do.
TKS A LOT