HElp Win32.downloader.gen (OTL logs)

[yeTTiman]

Hello I had Spybot S and S but I have since removed it and am now just running Microsoft security essentials and Mbam. I've put my computer into safe mode and scanned with these but no detection of malware was found. However when i scanned first with spybot it said i had the Win32.downloader.gen. I have the Extras.txt and OTL.txt attached if someone could assist on my next step it would be greatly appreciated.

Thanks Evan.

Just ran ADWcleaner and have the log for that.
Also here's the log for ASW.

[yeTTiman]

bump!

[essexboy]

What was spybot reporting > I.e. file name and location

[yeTTiman]

I tried to locate the file and location but Spybot couldn't or wouldn't let me. I'm not sure if this is relevant but i set my home page on Chrome to google.ca and for some reason Conduit was still my home page even though I've never set it as. I also seen in another post you replied to that you were looking at Conduit as well could this have anything to do with it? Since running ADW Conduit is no longer my homepage now and the file has been deleted.

[yeTTiman]

And when I tried to remove it using Spybot it said unable to remove and that it might be in use. So i restarted and scanned again but it didn't work. That's when I started researching and following what advice you've been giving.

[essexboy]

Could you screenshot the spybot report so that I can see what it is

[yeTTiman]

I completely removed spybot from my PC should i re install it  and run a scan ?

[essexboy]

How is the computer behaving ?  I never really trust spybot 

[yeTTiman]

It's behaving fine really. The only reason I found the virus or so call Spybot found virus is because i received an email from Gmail saying someone from a China IP had tried to access my email account but i have a security on my account and they couldn't get in. Other than that it is acting fine. So I ran scans and found the Win32.downloader.gen. But i find it weird only spybot can detect it LOL. I use Microsoft security essentials and Mbam. The programs you suggested Adw cleaner did remove some things that the others couldn't detect. Any thing else I can do?

[essexboy]

No I don't think so

Subject to no further problems   

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

Clear Restore Points

Go Start > All Programmes > Accessories > System tools
Right click Disc Cleanup and select run as administrator
When it pops up at the first prompt select OK after it has done some calculations the tabs will appear
Select More Options tab
Press Sytem Restore and Shadow Copies Cleanup button


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?Keep safe  :wave: